Careers

We are always on the look out for people who can contribute to Norwel’s success and further enhance the products and services we provide. If you think that you fit that description and you are looking for a career with an established and successful Legal Software Supplier then please send your CV to angela.shaw@norwel.co.uk

Current vacancies:-

Client Relationship Manager & Consultant

Norwel Computer Services Limited are looking for a highly motivated individual to join their Client Services Team in the role of Client Relationship Manager & Consultant for our UK based Private Practice legal clients.

The ideal candidate should have considerable experience of working in a busy law firm environment, liaising with senior managers and have a good working knowledge of the systems, business processes and regulatory requirements.

Experience of working in a Legal Systems software company would also be very advantageous.

This is a full time role which is based predominantly at our Cheadle office, however because of the client facing nature of this role travelling to client sites throughout the UK will be a regular requirement.

The Role

The position will involve a diverse set of responsibilities in a very fast paced and deadline driven environment. The primary responsibility is to ensure an excellent and consistent level of client service is delivered to our law firm clients. This will involve managing client relationships, as well as supporting them with their Practice Management System projects and business requirements. Consultancy will be a large part of the role and this will cover both our products and services, as well as business processes and suggestions for best practice, drawing on your previous experience from working with a private practice law firm.

The Responsibilities

To be the product specialist for the Norwel Contact Management (CRM) Product with responsibility for:
- Managing enhancement/modification requests
- Testing/Quality Assurance
- Delivering Training & Demonstrations
- Documentation
- Software implementation, Consultancy & Project Management
To assist the PMS and Case Management product managers to continually improve the levels of client service for our private practice clients by
- Managing and maintaining the relationships with a number of named client contacts
  - Including Account Management meetings at designated client sites
  - Regular review of your designated clients helpdesk calls and follow up
- Maintaining the Private Practice client forum on our website with current topics and information and Linked In Group
- Contributing to and coordinating User Discussions, Newsletters and User Groups for Private Practice Clients.
  - Creating and delivering information about our products and services through e-mail campaigns and on the website.
To work as part of the Client Services Team, on both Case and Practice Management related projects by coordinating and managing projects from pre implementation to post implementation review, ensuring all relevant parties are kept up to date throughout the process.
To assist the PMS Product Manager in continually enhancing and developing the suite of Practice Management products, working with clients and developers to ensure the products are as intuitive and efficient as possible

Skills Required

Excellent client facing skills, working with clients at all levels
Good General Systems Skills, knowledge of SQL advantageous
Excellent presentation and training skills
Strong experience of working with CRM & Legal Practice Management Systems
Knowledge of Legal Accounts business processes and systems
Excellent Communication skills
Good documentation and online information skills for product manuals and demonstrations
Regulatory Knowledge including ideally an understanding of
- The Solicitors Accounts Rules
- Solicitors Code of Conduct
- Anti Money Laundering 2007 regulations
- Data Protection Act
- Lexcel/ISO Procedures
Full UK driving license, as travel to client sites across the UK will be required.

If you are interested in finding out more about this role and think you have the relevant skills to become part of the rapidly growing client services team at Norwel, please send your CV and details to nicola.moore-miller@norwel.co.uk

Marketing/Advertising Manager

Job Type: Permanent

Location: Manchester Cheshire

Salary: Negotiable depending on experience

Reference: CS/ACR

Norwel are looking for an experienced marketing professional who has worked in the Legal Software market.

To be considered for this position, you will be expected to have a good knowledge of marketing to Law Firms, IT and Finance professionals.

Areas of responsibility include:

HTML Email Marketing

Events, Exhibitions, User Groups

Product Launch Campaigns

Website Design

Press Releases, Newsletters

Advertising in Publications and on Websites

As part of a small team, reporting to the Managing Director you will have the opportunity to take control of all Marketing activities and apply your creative skills to the design and implementation of a range of complementary marketing exercises to promote the business and its products.

If you would like to apply for this position please forward your CV to angela.shaw@norwel.co.uk together with a covering email.

Senior C#/VB.NET Software Developer

Job Type: Permanent
Location: Manchester Cheshire
Salary: £35-40K depending on experience
Reference: HBD

Background
Norwel is software house based in Cheshire. The Company specialises in applications for the legal profession, a very competitive market and thus the need for continuous innovation to maintain a competitive position.

The Job
To be considered for this position, you will be expected to have a good degree preferably in Computer Science or a related field and ideally have at least two years experience of Microsoft C#, ASP .NET and Microsoft SQL Server.

The Opportunity
You will be working in a challenging environment as part of a small dedicated team primarily in C#.Net, making use of MS SQL database. You will be involved in all elements of an enterprise system, from the database engine through to the business rules layer and the user interface. You will develop solutions varying from Desktop to Client/Server to Web applications. You will be responsible for specific projects/applications for the full life-cycle from initial discussion to implementation. This puts the responsibility on the developer to get it right at all stages whilst liaising with support staff, management and of course, the Client.

The successful candidate will have well rounded C#/VB.NET skills with experience covering a number of area including:

Essential Skills:	Desirable but not essential skills:
WinForm ADO.NET ASP.NET (C# or VB.NET) XML CSS/JavaScript/AJAX MS SQL Server/TSQL Web Services	Mobile web development including Iphone/Ipad WPF MVC LINQ Test Driven Development

If you would like to apply for this position please forward your CV to angela.shaw@norwel.co.uk together with a covering email.

Junior Software Applications Developer: C# ASP .NET

Job Type: Permanent

Location: Manchester Cheshire

Salary: £20-25K depending on experience

Start Date: February 2011

Duration: Permanent

Reference: LC/HDB

To be considered for this position, you will be expected to have a good degree preferably in Computer Science or a related field and ideally have at least one year's commercial experience of Microsoft C#, ASP.NET and Microsoft SQL Server. You are likely to be a recent graduate or someone with up to 2 years' experience since graduating.

The Job
Initially you will be responsible for assisting with the maintenance and support of the platform. In due course, as you acquire the necessary skills, knowledge and experience of the platform, you will become increasingly involved in developing new functionality.

The Opportunity
This is an ideal opportunity for someone who wants to get into software development and work their way up, gaining valuable industry experience and a number of skills along the way.

In particular, you will be working in a technically challenging environment of desktop, client server and web applications.

As part of a small team, you will have the opportunity to gain experience of all elements of an enterprise system, from the database engine through to the business rules layer and the user interface.

To ensure that you stay at the cutting edge, you will be provided with on the job training, supplemented where necessary by more formal training.

Desirable but not essential skills:-

WinForms
ADO.NET
ASP.NET (C# or VB.NET)
XML
CSS/JavaScript/AJAX
Mobile Web Development including Iphone/Ipad
WPF
MVC
LINQ
Web Services

Test Driven Development

If you would like to apply for this position please forward your CV to angela.shaw @norwel.co.uk together with a covering email.

Helpdesk Support

Job Type: Permanent
Location: Manchester Cheshire
Salary: Depending on experience
Start Date: February 2011
Duration: Permanent
Reference: LC/ACR

As part of our on-going expansion plans, Norwel is looking for a dynamic candidate to join our Manchester-based Helpdesk team.

The ideal candidate should have strong verbal communication skills and a good working knowledge of Microsoft Office products and Windows operating system. Some experience either in the legal environment or in a helpdesk role would be helpful but not essential.

As well as a competitive salary, we offer flexible working hours, excellent career prospects and a generous benefits package. If you think you can become a valuable asset to our company and your values match ours, please email angela.shaw@norwel.co.uk for an application form.

This role has now been filled. We would like to thank everyone who applied for this position.

Case and Matter Management Analyst

Involvement at all levels of each Case and Matter Management project cycle from initial instruction through to implementation, training and ongoing review / support, including:
Attendance at Client meetings to analyse their specific requirements.
Design of the solution and preparation of the agreed specification documentation.
Where a Case Management solution is preferred; creation of the solution using the Norwel development Toolkits.
Where a Matter Management solution is preferred; configuration of the Norwel Prescient software.
Where formal development to the software is required; liaison with the Norwel Development Team and QA of the resulting enhancements.
Preparation of Release/Training Documentation
Where required, training of end users.
2nd stage Helpdesk support
Account Management – ongoing communication with the Client including site visits, demonstration of new developments, promotion of horizontal sales.

As this role covers both Client-facing tasks, as well as the development and implementation of the solution, a range of abilities are required.

Previous experience of Norwel software is an advantage but we would welcome applicants experienced in other applications: Visualfiles, Eclipse, Iken, DPS, etc…

Knowledge of other programming tools and languages (VB Scripting, HTML, SQL etc) and/or experience in CRM/Marketing software would be desirable, but not essential.

Experience of work within a Legal environment is desirable, but also not essential.

On a personal level, we are a looking for the following attributes:
Strong customer focus, good communication skills, analytical, conscientious, enthusiastic, creative, good team player, proactive, able to work alone with minimal supervision.

The position is based at Norwel’s office in Cheadle but frequent travel across the U.K. will be required. The applicant would therefore require a full driving licence.

The business operates in a highly dynamic environment and therefore it is anticipated that this role will present a challenging opportunity for the right individual.

For further details please contact angela.shaw@norwel.co.uk

NO AGENCIES PLEASE

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