We are always on the look out for people who can contribute to Norwel’s success and further enhance the products and services we provide. If you think that you fit that description and you are looking for a career with an established and successful Legal Software Supplier then please send your CV to alan.richardson@norwel.co.uk
PMS Case/Matter Management Systems sales, one based in the Manchester office, with the Southern position home based.
To sell Norwel's core applications into medium and large law firms.
The successful candidates will be expected to drive and manage the sales process and co ordinate a sales support team to win new business.
This is a senior position with good remuneration and future prospects. We require someone with a minimum of at least 3 years sales experience within legal technology/software sales.
High value sales experience is essential and a proven track record of selling solutions and consistently achieving targets.
The candidates must have excellent communication and interpersonal skills, be self motivated and have a competitive drive.
For more information please forward your CV to Alan.Richardson@norwel.co.uk or post to;
Alan Richardson
Norwel Computer Services Limited
No.1 Lakeside
Cheadle
Cheshire
SK8 3GW
Helpdesk Support
As part of our on-going expansion plans, Norwel is looking for a dynamic candidate to join our Manchester-based Helpdesk team.
The ideal candidate should have strong verbal communication skills and a good working knowledge of Microsoft Office products and Windows operating system. Some experience either in the legal environment or in a helpdesk role would be helpful but not essential.
As well as a competitive salary, we offer flexible working hours, excellent career prospects and a generous benefits package.If you think you can become a valuable asset to our company and your values match ours, please email reception@norwel.co.uk for an application form.
Case and Matter Management Analyst.
Role
Involvement at all levels of each Case and Matter Management project cycle from initial instruction through to implementation, training and ongoing review / support, including:
Attendance at Client meetings to analyse their specific requirements.
Design of the solution and preparation of the agreed specification documentation.
Where a Case Management solution is preferred; creation of the solution using the Norwel development Toolkits
Where a Matter Management solution is preferred; configuration of the Norwel Prescient software.
Where formal development to the software is required; liaison with the Norwel Development Team and QA of the resulting enhancements.
Preparation of Release/Training Documentation
Where required, training of end users.
2nd stage Helpdesk support
Account Management – ongoing communication with the Client including site visits, demonstration of new developments, promotion of horizontal sales.
Knowledge required:
As this role covers both Client-facing tasks, as well as the development and implementation of the solution, a range of abilities is required.
Previous experience of Norwel software is an advantage but we would welcome applicants experienced in other applications: Visualfiles, Eclipse, Iken, DPS, etc…
Knowledge of other programming tools and languages (VB Scripting, HTML, SQL etc) and/or experience in CRM/Marketing software would be desirable, but not essential.
Experience of work within a Legal environment is desirable, but not essential.
On a personal level, we are a looking for the following attributes:
Strong customer focus, good communication skills, analytical, conscientious, enthusiastic, creative, good team player, proactive, able to work alone with minimal supervision.
The position is based at Norwel’s office in Cheadle but frequent travel across the U.K. will be required. The applicant would therefore require a full driving licence.
The business operates in a highly dynamic environment and therefore it is anticipated that this role will present a challenging opportunity for the right individual.
Benefits:
Competitive salary, Private Health Insurance (after qualifying period), excellent career prospects.
For further details please contact Norwel.Receptionist@norwel.co.uk

